Light Art Museum – FAQ

Is it possible to purchase tickets on site?

Yes, it is possible to pay with cash or card at the ticket office. We only accept Hungarian Forint at the door. During busy periods, such as weekday afternoons and weekends, there may be a waiting time to enter, so we always recommend booking online in advance. It is also important to note that adult tickets purchased on site during the weekend are sold for 7000 HUF, and family tickets are sold for 15,000 HUF.

 

What are the museum’s opening hours?

The Light Art Museum is open every day from 10am to 10pm.
Last admission is at 9:00pm.

 

Is the cloakroom free of charge?

Yes, the museum’s cloakroom is free of charge.

 

How long does it take to visit the museum?

Visitors usually spend 1-2 hours at the exhibition, but we recommend at least 1 hour to make sure there is enough time to interpret each artwork.

 

Is there a discount for groups?

Yes, the discount amount depends on the number of people in the group, so it requires individual negotiation. If you would like to take advantage of group discounts, please contact us using one of the following options:
kozonseg@lam.xyz
+36706047765

 

How can the free guided tours be accessed?

The free guided tours can be attended with a museum entrance ticket. On the https://hun.lam.xyz/jegyvasarlas/ page, by selecting the “With Guided Tour” option, the current available slots will appear.

 

What type of identification is required to purchase a student ticket?

To be eligible for a student ticket, visitors must present a valid Hungarian or foreign student ID card.

 

What is the recommended age for children to visit the museum?

Even very young children are welcome (admission is free for children under 4), but children of primary school age really understand and enjoy the exhibition.

 

Can I bring my pet into the museum?

Since several artworks operate with strong sounds and lights, which may frighten animals, we kindly ask you not to bring your pets!

 

How can visitors with disabilities view the exhibition?

There are disabled parking spaces in front of the museum entrance. Entry is free for visitors in wheelchairs.

The two-story building has an elevator, however, our immersive artwork located in the “zeppelin” is not accessible.

 

Is photography allowed at the exhibition?

Of course, tagging us in your posts is also highly appreciated, but please do not use flash.

The museum does not consent to sharing or creating with commercial purposes.

 

How long is the exhibition on?

The current exhibition titled “Superluminal” is planned to be open until May 20th, 2024. Mid summer we’ll have a brand new exhibition for our visitors to enjoy.

 

Is it possible to buy tickets on the day of the visit?

Yes, it is possible, but since the number of entries a day is limited, it may be sold out. Please check in advance on the website!

 

Why should I book online?

Since we limit the number of entries and the number of online bookings is significant, it may be sold out. Please check in advance!

 

I didn’t receive a ticket, only an invoice. What should I do?

Please contact our staff at info@lam.xyz or at +36 70 575 3999.

 

What languages are the guided tours conducted in?

The guided tours are conducted in Hungarian, but there is an opportunity to book programs in English upon prior arrangement. Call us at +36 70 575 3999.

 

Can the exhibition be visited with a stroller?

The two-story building has an elevator, however, our immersive artwork located in the “zeppelin” is not accessible with a stroller.

 

How long can gift vouchers be redeemed?

The vouchers can be redeemed until May 20, 2024.

 

Is the museum air-conditioned/heated?

No, thus it’s cooler than average indoors during winter. Please prepare accordingly! (15-17°C)

 

Can one enter the floating “zeppelin” in the middle of the museum?

Yes, a staircase leading to the immersive space opens from the ground floor corridor to the right of the entrance.

 

Does the museum have a shop?

Yes, books, objects and clothing items related to the museum’s theme are available.

 

Can I buy a gift voucher?

Yes, the gift voucher available online is sent via email, or it can also be purchased in person at the museum.

 

Do I have to queue if I have an online ticket?

No, with an online ticket, you can enter without waiting in line.

 

Is there a luggage storage?

Yes, suitcases and backpacks can be stored free of charge.